The Homelessness and Advice Service Select Committee undertook a review to - (i) examine the current homelessness process and delivery of advice, including initial advice, from the perspective of people who approached the Council as being homeless (ii) as necessary, make recommendations to improve the Council’s front-line advice service; (iii) make recommendations to assist the Council in achieving the social exclusion objectives of the Corporate Plan 2004-2007 including - * trying to prevent homelessness * improving services to vulnerable children and families * improving the quality of life and independence of vulnerable adults; * improving the choices people have about their housing