Meeting: 04/08/2008 - Safer and Stronger Communities Overview & Scrutiny Panel (Item 21)

21 CUSTOMER INSIGHT - 'HAVE YOUR SAY' PERFORMANCE REPORT

Additional documents:

• Have your say monitoring report, 23/07/2008 Resources and Performance Overview and Scrutiny Panel
• Complaints policy revision report front page, 17/07/2008 Overview and Scrutiny Commission
• Corporate complaints management report, 17/07/2008 Overview and Scrutiny Commission

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Meeting: 17/07/2008 - Overview and Scrutiny Commission - replaced by Overview and Scrutiny Management Board (Item 27)

27 'Have your say' policy revision

Additional documents:

• Corporate complaints management report

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