Agenda and minutes

Venue: Warspite Room, Council House. View directions

Contact: Helen Wright  Democratic Adviser

Media

Items
No. Item

10.

Declarations of Interest

Members will be asked to make any declarations of interest in respect of items on this agenda.

Additional documents:

Minutes:

There were no declarations of interest made by Councillors in accordance with the code of conduct.

11.

Minutes pdf icon PDF 71 KB

To confirm the minutes of the meeting held on 5 July 2017.

Additional documents:

Minutes:

The Committee agreed that the minutes of the meeting held on 5 July 2017 are a correct record.

12.

Chair's Urgent Business

To receive reports on business, which in the opinion of the chair, should be brought forward for urgent consideration.

Additional documents:

Minutes:

There was no items of Chair’s urgent business.

13.

Registration Service Briefing pdf icon PDF 158 KB

The Committee will receive a briefing on the Registration Service.

Additional documents:

Minutes:

Councillor Jordan (Cabinet Member for Culture), Andrew Hardingham (Interim Strategic Director for Transformation – Finance), Faye Batchelor-Hambleton (Assistant Director for Customer Services) and Emma Rose (Strategic Development Manager) presented the briefing on the Registration Service.

 

In 2015 the Customer Service Transformation carried out a service review on the Registration Service; the review involved working closely with staff at all levels of the service, as well as utilising insight gained through customer feedback.   Following the review eight key improvements were outlined which included provision of death and birth registration from Derriford, prove birth/death/marriage certificate applications online and increase the portfolio of approved wedding venues city-wide.

 

The key areas of questioning related to –

 

(a)

the number of jobs that would be lost due to the re-location of the service;

 

 

(b)

the number of days that wedding ceremonies would be held in the Council House;

 

 

(c)

the loss of revenue due to the uncertainty of whether the service would be relocated;

 

 

(d)

the re-location of the emergency operations centre equipment from the Temeraire room;

 

 

(e)

the lack of detail regarding how the working process would support the revised working model;

 

 

(f)

the difficulty of accommodating the service within the confines of a democratic hub;

 

 

(g)

the loss of revenue due to the Council House not being able to accommodate the same level of wedding ceremonies;

 

 

(h)

the lack of options contained within the report regarding other potential locations such as the Guildhall and Pounds House;

 

 

(I)

whether consultation had been undertaken with members of staff from the Registration Service and members of the public;

 

 

(j)

concerns regarding whether the Contact Centre would be able to process the additional calls for the service (when registering births and deaths) and whether these calls could be prioritised;

 

 

(k)

the locations across the city where customers would be able to register births and deaths;

 

 

(l)

the need to look at the requirements of the service rather than the location.

 

The Committee agreed to –

 

(1)

support the disposal of the Lockyer Street site, for a capital receipt, as detailed in the Plymouth and South West Devon Joint Local Plan;

 

 

(2)

support the principle of improving accessibility to services;

 

 

(3)

 

recommend to the Cabinet Member that proposals to relocate the registration service into the Council House are not acceptable, must be reconsidered and alternative accommodation must be explored; in particular the Cabinet Member should consider -

 

 

 

?

whether spaces such as the interview rooms and Members’ rooms in Ballard House are currently being effectively utilised; 

 

 

 

 

?

how death registrations may be provided seven days a week;

 

 

 

 

?

an additional exploration of Pounds House as an alternative wedding venue;

 

 

 

 

?

wider consultation with Members and the public on the use of the Council House.

 

14.

Strategic Options for Corporate Services pdf icon PDF 344 KB

The Committee will receive a report on Strategic Options for Corporate Services.

Additional documents:

Minutes:

Andrew Hardingham (Interim Strategic Director for Transformation – Finance), Dawn Aunger (Interim Strategic Director for Transformation – Transformation), Faye Batchelor-Hambleton (Assistant Director for Customer Services, Peter Honeywell (Transformation Architecture Manager) and Simon Arthurs (Senior Financial Analyst) presented the strategic options for Corporate Services.

 

Cabinet in February 2013 approved the outline business case for a new model moving PCC IT service delivery to Delt in partnership with NEW Devon CCG; it was envisaged that this model could be expanded to include other services in the future. The services that were proposed to be moved to Delt would be subject to a more detailed analysis of the transfer when the business case and service specifications were developed.

 

Kevin Treweeks (Unison) and Patricia Small (GMB) outlined the trade unions’ key areas of concern, as follows –

 

(a)

the potential benefits of transferring services to another vehicle;

 

 

(b)

the savings or earnings that could be achieved through such a venture;

 

 

(c) 

the risk of ‘breaking’ Delt by expanding the organisation;

 

(d)

 

the risk to the future political control of transferring some strategic services to this venture;

 

 

(e)

currently there was no proper trade union recognition agreement in place in Delt (the staff forum was not an acceptable model).

 

Diana Beal (Unite) submitted a written submission which the Panel took into consideration.

 

The key areas of questioning related to –

 

(f)

why other local councils had not taken the opportunity to join Delt;

 

 

(g)

the importance of having trade union representation when dealing with staff transferring to Delt;

 

 

(h)

concerns that the focus for the new venture would have to change to ‘revenue hunting’ which could have an impact on the public sector service;

 

 

(i)

the proposed services that had been included within the scope and whether they were a best fit for this model;

 

 

(j)

concerns that with no trade union agreement in place, terms and conditions could be diluted;

 

 

(k)

assurance that the right governance arrangements would be in place with such a venture;

 

 

(l)

the importance of Plymouth City Council having overall ownership of the venture;

 

 

(m)

concerns that there was no elected member representation on the Delt Board;

 

 

(n)

what the process would be to develop the business cases including service specifications.

 

The Committee agreed to recommend to Cabinet that –

 

(1)

the Scrutiny Committee supports the  mandatory outcomes, as set out  within the report but with the addition of ‘jobs and investment being retained on the peninsula’ and ‘that partners are based in the public or voluntary community sectors’ as mandatory rather than desirable outcomes;

 

 

(2)

Plymouth City Council to work with Delt to achieve Trade Union recognition before proceeding to business case and service specification development;

 

 

(3)

subject to recommendation two, that a cross party working group is established to consider the business cases as they are developed;

 

 

(4)

Trade Unions in the Council continue to be involved in the process through the Joint Strategic Consultative Forum;

 

 

(5)

the Scrutiny Committee will further consider business cases and service specifications  ...  view the full minutes text for item 14.

15.

Waste pdf icon PDF 155 KB

The Committee will receive a report on Waste.

Additional documents:

Minutes:

Councillor Michael Leavers (Cabinet Member for Strategic Street Scene/Environment), Lou Hayward (Assistant Director for Street Scene), Dave Saunders (Strategic Development Manager (Customer Services) and Mark Vincent (Technical and Contracts Manager) were present to receive questions from the Panel relating to the information that it had requested at the meeting held in March 2017.

 

Key areas of questioning related to –

 

(a)

the need to develop a performance dashboard with 2016/17 data used as the baseline for the indicators;

 

 

(b)

when the review of the assisted bin collections would commence;

 

 

(c)

 

concerns that a private sector company was advertising for enforcement staff within Plymouth and the wider implications of outsourcing the public protection service; 

 

 

(d)

the current waiting time for the bulky waste service;

 

 

(e)

the current waiting time for the provision of a green/brown bin;

 

 

(f)

concerns that new homes and customers with broken bins were having to pay £15 for a new/replacement bins; once the bins had been delivered the broken bins were not being removed;

 

 

(g)

the amount of revenue generated through charging for new/replacement bins;

 

 

(h)

how the service would enforce bins left on the highway;

 

 

(i)

concerns regarding the increase in street litter and the number of incidents of fly tipping.

 

The Committee agreed that –

 

(1)

a performance dashboard with quarterly performance trend against indicators using 2016/17 as baseline data, should be developed and available as soon as possible for Committee members;

 

 

(2)

new homes and customers with broken bins should not be charged for new bins, the current charging policy is to be emailed to members of the Committee;

 

 

(3)

future scrutiny to review the performance and enforcement in November 2017.

 

16.

Gypsy and Travellers - Unauthorised Encampments pdf icon PDF 116 KB

This item is for information only. Relevant cabinet members and officers have not been asked to attend. If further information is required members are asked to contact the Chair and Democratic Advisor.

 

Suggestions for future scrutiny of issues arising from this item will be considered during the work programme item.

Additional documents:

Minutes:

The Chair advised that this item had been included on the agenda for information, and as no issues had been identified for consideration prior to the meeting, no Cabinet Members or officers had been invited to attend.

 

Councillor Ball advised that the report had not covered the areas that he considered should have been included and requested that a Select Committee Review be undertaken.

 

The Chair advised that prior to considering this request Councillor Ball would need to complete the Select Committee Review Plan.

17.

Corporate Plan Quarterly Report - Quarter 1 2017/18 pdf icon PDF 149 KB

This item is for information only. Relevant cabinet members and officers have not been asked to attend. If further information is required members are asked to contact the Chair and Democratic Advisor.

 

Suggestions for future scrutiny of issues arising from this item will be considered during the work programme item.

Additional documents:

Minutes:

The Chair advised that this item had been included on the agenda for information, and as no issues had been identified for consideration prior to the meeting, no Cabinet Members or officers had been invited to attend.


18.

Capital and Revenue Monitoring Report 2017/18 - Quarter 1 pdf icon PDF 407 KB

This item is for information only. Relevant cabinet members and officers have not been asked to attend. If further information is required members are asked to contact the Chair and Democratic Advisor.

 

Suggestions for future scrutiny of issues arising from this item will be considered during the work programme item.

Additional documents:

Minutes:

The Chair advised that this item had been included on the agenda for information, and as no issues had been identified for consideration prior to the meeting, no Cabinet Members or officers had been invited to attend.

 

19.

Tracking Decisions pdf icon PDF 35 KB

The Committee will monitor the progress of its decisions.

Additional documents:

Minutes:

The Committee noted the progress of its decisions.

20.

Work Programme pdf icon PDF 61 KB

The Committee will be asked to consider and approve the work programme and give consideration to the prioritising tool.

 

Additional documents:

Minutes:

The Committee agreed to include the following items on its work programme –

 

(1)

Select Committee Review – Gypsy and Travellers;

 

 

(2)

 Waste (November 2017).