Agenda item
CORPORATE SUPPORT DEPARTMENTAL OVERVIEW
The Director for Corporate Support will provide an update to the panel showing the structure of Corporate Support as well as highlighting future projects and plans.
Minutes:
Councillor Steven Ricketts, Cabinet Member for Transformation, Performance and Governance, Councillor Richard Ball, Cabinet Member for Customer Services, Councillor Ian Bowyer, Cabinet Member for Finance, Property and People, Adam Broome, Director for Corporate Support, Neville Cannon, Assistant Director for ICT and Mark Grimley, Assistant Director for Human Resources and Organisational Development presented an overview of the Corporate Support Directorate.
The panel was informed that –
Following questions from members it was reported that –
(u) |
the council had undertaken to analyse pay point transactions and it was hoped that libraries would be able to provide a similar service in the future;
|
(v)
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Customers and Communities Overview and Scrutiny Panel would be reviewing communication with customers using social networking means. |
Agreed that Adam Broome, Director for Corporate Support would distribute to all panel members the analysis of customers using pay point services.