(a)

the ‘comments’ section at the end of the survey needed to be condensed as there was a lot of repetition;

(b)

the ‘users of Park and Ride from postcodes outside of Plymouth’ section of the survey specified 33% of users were from ‘other’ locations than those specified however Members considered it would have been beneficial if those locations had been identified; Members agreed that the results of the survey, with regards to users outside of Plymouth, should be specified into percentages from Cornwall, Devon and Somerset;

(c)

the results of the survey highlighted that it was mostly women that used the Park and Ride Bus Service;

(d)

in some instances the survey highlighted that some passengers did not use the Park and Ride service closest to them; it was considered that this could be because of a variety of reasons such as work or childcare arrangements;

(e)

part of the survey asked passengers to identify how they travelled to the Park and Ride site and, if by car, how many passengers were car sharing; Members noted that this information was not contained within the analysis of results however officers confirmed that the number was insubstantial as the majority of passengers drove to the car park alone;

(f)

the figures showed that a considerable amount of users of the Park and Ride Service had a concessionary pass and of those users 75% would still use the service if they were required to pay;

(g)

it was considered that the survey was a success as a significant number of passengers participated;

(h)

90% of passengers rated the service good; Members welcomed the positive feedback;

(i)

a gentleman at the George Interchange Park and Ride site who was questioned as part of the survey was full of praise for the PR3 service; this extended to the service as a whole and members of staff;

(j)

it was considered that the PR3 was a popular service used by visitors to Derriford Hospital and students of the University of St Mark and St John; the service was considered to be cheaper than the cost of parking;

(l)

some of the questionnaire results were incomplete as several passengers had to stop answering questions in order to catch their bus;

(m)

on the day that Councillors and officers were undertaking the park and ride survey, First Group PLC  introduced the offer for concessionary pass holders in which they were able to travel on the bus, before 9.30am, for a charge of £1;

(1)

the results of the survey, with regards to ‘users outside of Plymouth’ section, should be specified into percentages from Cornwall, Devon and Somerset;

(2)

officers would research the possibility of applying the special amenity element of the Travel Concessions (Eligible Services) (Amendment 2009) to the Milehouse, Coypool and the George Interchange Park and Ride services;