Agenda item

Contract and Facility Performance and Current Status

Members will receive a presentation from Mark Turner (SWDWP Contract Manager) and Martyn Stapleton (SWDWP Assistant Contract Manager) providing a project update summarising the performance of the contract and facility for 2016/17 and its current status,

Minutes:

Mark Turner (SWDWP Contract Manager), Martyn Stapleton (SWDWP Assistant Contract Manager) and Ashleigh Sherrell (SWDWP Project Co-ordinator) provided members with details of the SWDWP annual performance summary and project update.

 

The highlight of the presentation included –

 

(a)

contract and facility performance 2016/17 -

 

 

 

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EfW facility had been fully operational for nearly two years;

 

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MVV’s overall 2016/17 service and performance had been very good;

 

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service issues had been minor in nature but some differences and disagreement in contract interpretation remained;

 

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odour issues experienced in 2016/17 had been resolved;

 

 

(b)

MVV contract and facility performance 2016/17 summary -

 

 

 

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MVV achieved 99.84% diversion from landfill (target 97%);

 

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plant availability 91.3% (target 90%) with five unplanned shutdowns;

 

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three exceedances of environment permit;

 

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62 performance indicator breeches;

 

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annual waste throughput 2,103 tonnes above the anticipated tonnage of 245,000;

 

 

 

(c)

SWDWP tonnages and budgets 2016/17 -

 

 

 

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total tonnage delivered 0.7% above forecast;

 

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total budget expenditure 1.0% below forecast;

 

 

(d)

community communications 2016/17 summary -

 

 

 

 

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18 media stories;

 

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108 complaints (93 of which relate to odour);

 

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five liaison groups (three ILC meetings and two site visits);

 

 

(e)

odour issues during the 2016/17 shutdown -

 

 

 

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Improvement notice issued by the Environment Agency for poor control of odour although the Agency did recognise that this related to the shutdown;

 

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petition  had been received in July 2016 from 200 local residents which had been received by MVV to ‘meet their commitments’ regarding odour control;

 

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MVV had implemented multiple remedies including improvements to the shutdown fan and smoke vents, closing air vents in the tipping hall and the installation of an odour neutralisation system in the waste bunker;

 

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complaints had been minimal since summer 2016 however the improvements to the shutdown fan would not be tested until September 2017 during the next annual outage;

 

 

 

(f)

EfW community area summary -

 

 

 

 

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school visits had contributed to 18% of the visitor centre usage (87% by local returning PCC schools);

 

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EfW education video was being produced by MVV to support the education programme;

 

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partners were no formally targeting schools to increase visits from September 2017 onwards;

 

 

 

(g)

2017/18 contract update and current status (MVV and facility performance 2017/18) -

 

 

 

 

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MVV achieving 99.99% diversion from landfill:

 

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one short notice unplanned shutdown in April 2017;

 

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12 performance indicator breaches (nine turn-around times, two maintenance failures and one non-adherence to waste acceptance protocol);

 

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two odour complaints (one unjustified) since April 2017;

 

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SWDWP total tonnage delivered (to June 2017) 3.9% below forecast;

 

 

 

(h)

Partnership waste deliveries 2017/18 (April – June) -

 

 

 

 

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total tonnage (to date) was 40,647 (forecast target 43,130);

 

 

 

(i)

community area (April – June 2017) -

 

 

 

 

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the community area was available five days per week;

 

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available to SWDWP partners pro-rata to tonnages (Plymouth 47%, Devon 35% and Torbay 18%);

 

 

 

(j)

community communications April – June 2017 Summary -

 

 

 

 

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one media article (Plymouth Herald);

 

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seven compliments.

 

The key areas of questioning related to –

 

(k)

the unplanned shut down of the facility (due to a large tree trunk);

 

 

(l)

whether due to the filters being blocked particles had escaped into the air;

 

 

(m)

whether the school visits were widely advertised across the three authorities;

 

 

(n)

the reasons for the marked drop in tonnage.