Issue details
INFORMATION AND ADVICE SERVICES FRAMEWORK
To agree a framework for information and advice services to guide future provision of these services, and to update the Financial Inclusion Strategy 2009-12, and better align the provision of financial information and advice with other advice-giving services.
Decision type: Key
Decision status: Recommendations Approved
Decision due: 15 November 2011 by Cabinet (on the recommendation of the Leader and Councillor Monahan)
Lead member: Council Leader
Lead director: Strategic Director for People
Department: Transformation and Change
Contact: Email: jo.hambly@plymouth.gov.uk Tel: 01752 304321 jo.hambly@plymouth.gov.uk Tel: 01752 304321.
Consultation process
Discussions
Meetings
Customer event
Consultees
Officers from Adult Social Care, Children’s Services, Customer Services, NHS Plymouth, Housing, and Corporate Support
Local service delivery organisations
Customers
Customer and Communities Overview and Scrutiny Panel
Making Representations: In writing by 31 October 2011 to - 1. Director for Community Services 2. Councillor Mrs Pengelly (Leader) 3. Councillor Monahan (Cabinet Member)
Information to be considered by the decision makers: 'Information and Advice Services Framework' proposal Financial Inclusion Strategy (2009-12) Adult Social Care Market Position Statement recommendations from Customers and Communities Overview and Scrutiny Panel feedback from consultation.
Documents
- as above for decision makers