From

To

Subject

1

Councillor Mrs Terri Beer

Councillor Bill Wakeham

Issues with Accessing Registration for Garden Waste

Response: Feedback had been that registrations had been going well with 15,000 sign ups to date. Councillor Wakeham offered to look into any cases where residents had not been able to access it.

Supplementary: Would you consider extending the time frame for the early bird offer?

Response: No. If Councillor Mrs Beer provided Councillor Wakeham with details, he would look into those cases.

2

Councillor Nick Kelly

Councillor Rebecca Smith

Cost in the municipal year to clean sites after travellers have used them.

Response: Don’t have information, will get it over to you.

Supplementary: Would Councillor Smith consider imposing a charge on the travelling community to remove their waste?

Response: Can’t comment without more information. There is an obligation to enable the travelling community to be in Plymouth.

3

Councillor Chaz Singh

Councillor Pat Patel

Use of Community Grants to install a defibrillator in the Council House.

Response: As per the motion on notice earlier in the meeting, the topic is being referred to the relevant scrutiny committee for discussion.

4

Councillor Ian Poyser

Councillor Jonathan Drean

The path in St Morris View has been closed for some time.

Response: Would speak to the team this week and would be happy to do a site visit.

5

Councillor Lauren McLay

Councillor Bill Wakeham

Play park at Redwood Heights.

Response: Section 106 money had been ring-fenced, and understanding at present was that the site was the responsibility of the contractors. Would seek an update. 

6

Councillor Tom Briars-Delve

Councillor Pat Patel

Contact Centre out of hours Highways Hour not working.

Response: Highways telephones are in CCTV room with one operator, and Councillor Drean was looking at increasing the staffing.

Supplementary: What action will be taken to review the issues that people are experiencing when using the Council’s phone lines?

Response: Would investigate and report back to the Councillor.

7

Councillor Charlotte Holloway

Councillor Jonathan Drean

Bus Service No 31 had been cut.

Response: Speaking to community transport providers and others with negotiations ongoing to try and find a solution. There was a meeting scheduled with transport operators in the coming week and Councillor Drean agreed to share any information in due course.

Supplementary: Was there confidence that the EIA (Equality Impact Assessment) that stated Access Plymouth as an alternative for residents, was to the required standard as Access Plymouth was at risk with proposed budget cuts,

Response: Confident in the EIA but aware of the issues now facing residents and possible solutions were being investigated.

8

Councillor Sally Haydon

Councillor Bill Wakeham

Approval 3 weeks for brown bin, then 10 weeks to receive it.

Response: 10 weeks is not acceptable. Any detail sent over would be looked into.

Supplementary: Cases about issues like this should be logged via Councillor Casework so it can be looked into. Personal emails cannot be the solution either. Standard of service  ...  view the full minutes text for item 52