Agenda and minutes

Venue: Council House (Next to the Civic Centre), Plymouth

Contact: Katey Johns  Email: katey.johns@plymouth.gov.uk

Media

Items
No. Item

28.

MINUTES pdf icon PDF 114 KB

To sign and confirm as a correct record the minutes of the meeting held on 17 October 2014.

Additional documents:

Minutes:

Agreed the minutes of the meeting held on 17 October 2014.

29.

DECLARATIONS OF INTEREST

Members will be asked to make any declaration of interest in respect of items on this agenda.

Additional documents:

Minutes:

The following declaration of interest was made in respect of items under consideration at the meeting –

 

Name

Minute No

Reason

Interest

Councillor Excell

30 - 39

Executive Lead for Torbay’s

Safer Communities Partnership

Personal

 

30.

PUBLIC QUESTIONS

To receive questions from (and provide answers to) members of the public that are relevant to the panel’s functions.

 

Questions should be no longer than 100 words and sent to Democratic Support, Plymouth City Council, Civic Centre, Plymouth PL1 2AA or democratic.support@plymouth.gov.uk.  Questions must be received at least 5 complete working days before the meeting.

Additional documents:

Minutes:

There were no questions from members of the public.

31.

FINDINGS AND RECOMMENDATIONS IN RESPECT OF THE POLICE AND CRIME COMMISSIONER'S ANNUAL REPORT PRESENTED TO THE PANEL ON 17 OCTOBER 2014 pdf icon PDF 43 KB

The Panel will review the report (Formal Response to Police and Crime Panel) and actions/progress arising from the recommendations from the Police and Crime Panel in respect of the Police and Crime Commissioner’s Annual Report presented on 17 October 2014.

Additional documents:

Minutes:

Further to the panel’s consideration of the Police and Crime Commissioner’s  Annual Report at its meeting on 17 October 2014, the Community Safety and Partnerships Manager submitted a draft report setting out the panel’s findings and recommendations, along with the Police and Crime Commissioner’s response.

 

In the absence of any further observations/comments, the panel agreed –

 

(1)

 

the draft report;

 

(2)

 

to review the Police and Crime Commissioner’s response to its findings and recommendations and consider items for inclusion into its work programme.

 

32.

FINDINGS AND RECOMMENDATIONS FROM THE 'REACTIVE SCRUTINY ITEM' OF THE POLICE AND CRIME COMMISSIONER'S AND CHIEF CONSTABLE'S DEVON AND CORNWALL POLICE PUBLIC CONTACT STRATEGY - STATION ENQUIRY RATIONALISATION pdf icon PDF 49 KB

The Panel will review, report and agree formal recommendations made to the Police and Crime Commissioner and Chief Constable in relation to the proposed Station Enquiry Rationalisation and consider the response and actions/progress from the Police and Crime Commissioner to those recommendations.

Additional documents:

Minutes:

Further to the panel’s scrutiny of the Devon and Cornwall Police Public Contact Strategy – Station Enquiry Rationalisation - at its meeting on 17 October 2014, the Community Safety and Partnerships Manager submitted a draft report setting out the panel’s findings and recommendations, along with the Police and Crime Commissioner’s response.

 

Having considered the draft scrutiny report, together with the Police and Crime Commissioner’s response, the following points of concern were raised by the panel -

 

·        the lack of an engagement plan for Plymouth;

·        anyone living in Cornwall who was required to attend a Police Station in order to present documentation would now be expected to travel to either Bodmin or Plymouth;

·        the lack of any mechanism for feeding back progress/action taken in respect of the panel’s recommendations.

 

In response to the above, the panel was advised that -

 

(a)

 

there was no engagement plan for Plymouth as engagement plans had only been required where front desk closures were being introduced;

 

(b)

 

from the research undertaken prior to the closure of front desk offices, evidence had suggested that there had been very little to no activity relating to production of documents, therefore the impact was expected to be very limited;

 

(c)

 

an action plan would be drawn up to ensure that recommendations were cascaded down to the relevant area and implemented.

 

The panel agreed –

 

(1)

 

the draft report;

 

(2)

 

to review the Police and Crime Commissioner’s response to its findings and recommendations and consider items for inclusion into its work programme.

 

33.

SCRUTINY OF THE POLICE AND CRIME COMMISSIONER'S REVIEW OF THE 101 SERVICE PROVISION IN DEVON AND CORNWALL pdf icon PDF 436 KB

The Panel will review the report and recommendations provided by the Police and Crime Commissioner in respect of his recent review of the 101 non-emergency service provision in Devon and Cornwall.

Additional documents:

Minutes:

The Police and Crime Commissioner reported on the review of the 101 service provision in Devon and Cornwall.  The panel was advised -

 

(a)

 

the Police and Crime Plan published in April 2014 had contained a commitment to review the 101 non-emergency police contact service in response to concerns raised by the public;

 

(b)

 

the review, which comprised a public consultation, listening to calls received in the call centre and logging the nature and outcome for a significant sample of calls, sought to establish the effectiveness of the service;

 

(c)

 

that a key finding of the review was that the 101 system was structurally flawed.  Whilst calls were answered quickly by the switchboard (first stage), and there was a customer satisfaction rate of more than 85% from those who had had their enquiries dealt with, difficulties arose during the distribution (second stage) phase of the call, when a non-standard response and/or follow-up action was required;

 

(d)

 

it was clear that the technology in place was significantly impeding delivery of the service;

 

(e)

 

there was little evidence to demonstrate that many of the calls being taken by the 101 service were for other agencies.

 

In response to questions raised, the panel was further advised that –

 

(e)

 

performance against other 101 services compared well in respect of first point of contact via the switchboard, however, it was probably one of worst in regard to the second stage;

 

(f)

 

the technology refresh scheduled for the first quarter of next year would help address some of the issues and opportunities to learn from good practice established in call centres elsewhere were being taken;

 

(g)

 

consideration was being given to the panel’s proposal to prioritise calls made from ‘blue light’ phones however it was looking like this may not be possible;

 

(h)

 

the current triage system would be abandoned as it had no proven advantage with less than 10% of calls being resolved at first point of contact;

 

(i)

 

there had been occasions when police officers had been unable to report crimes through the 101 service, however, mobile data entry via the internet would address this and provide an alternative contact route for members of the public;

 

(j)

 

the Chief Constable had formally responded to the review and agreed with all of the recommendations.

 

The panel agreed to-

 

(1)

 

note the report;

 

(2)

 

review progress against the report’s recommendations as part of the scheduled work programme item on the 101 service at its meeting on 10 April 2015.

 

 

34.

SCRUTINY ON "HOW IS THE POLICE AND CRIME COMMISSIONER STRENGTHENING RELATIONSHIPS AND SHOWING LEADERSHIP IN PARTNERSHIP WORKING?" pdf icon PDF 80 KB

The Panel will use a select committee style approach to scrutinise how the Police and Crime Commissioner is strengthening relationships and showing leadership in Partnership Working.

Additional documents:

Minutes:

In preparation for the scrutiny, and in order to set the scene, the Community Safety and Partnerships Manager submitted and presented a report which –

 

(a)

 

advised that, as part of the scrutiny consultation process for this review, letters had been sent to a large number of partnerships and agencies throughout Devon, Cornwall and the Isles of Scilly and an ‘open letter’ inviting participation had been published on the Police and Crime Panel website;

 

(b)

 

despite the low response rate to the consultation, provided an analysis of the feedback received;

 

(c)

 

included information provided by the Police and Crime Commissioner in order to add context and assist the panel in conducting a robust and effective scrutiny review;

 

(d)

 

indicated that, despite the best efforts of the host authority, it had not been possible to get any witness to attend on this occasion.

 

Adopting a select-committee style approach, the panel then questioned at length the Police and Crime Commissioner and members of his senior management team, the responses to which were summarised as follows –

 

·        the Police and Crime Commissioner acknowledged the importance of partnership working and had an officer within his team committed to this role and to developing these, and other, relationships further;

·        key partnership relationships included Criminal Justice Boards, Community Safety Partnerships, Health and Wellbeing Boards and Safeguarding Boards, however, in addition to key partnerships, the Police and Crime Commissioner and his team actively engaged with a vast number of informal partnerships/voluntary and community organisations;

·        the Police and Crime Commissioner had received an award from CoPaCC for public engagement;

·        the Police and Crime Commissioner was keen to link in with other commissioning arrangements as well as devolved funding arrangements to Community Safety Partnerships and Restorative Justice via the Community Safety Partnerships;

·        the new Victim Code and EU Directive for Victims was driving the Police and Crime Commissioner’s victim commissioning arrangements from 2015;

·        the Police and Crime Commissioner had concerns that some national funding streams (Victim and Witness Fund) were ending and was doing everything he could to influence the Home Office and Ministry of Justice (MoJ) to maintain those funds in order that the services could continue in Devon and Cornwall;

·        there was a gap in terms of S136 (Detention of Mentally Ill Adults and Juveniles in police custody).  A National Crisis Care Concordat had now been published and a S136 Protocol had been signed up to by 17 agencies – this placed some clear duties and expectations on partners for when a person should be taken to a place of safety which is not a police station;

·        The Police and Crime Commissioner was concerned that in respect of Health & Wellbeing Boards there was still not a good join-up with community safety agenda issues, including mental health and the alcohol agenda.  He was also of the view that Plymouth’s Health and Wellbeing Board was heading in the ‘right direction’ so he needed to focus his attention elsewhere, as a ‘compliment’ to Plymouth.  That was why he  ...  view the full minutes text for item 34.

35.

FINDINGS FROM SCRUTINY OF "HOW IS THE POLICE AND CRIME COMMISSIONER STRENGTHENING RELATIONSHIPS AND SHOWING LEADERSHIP IN PARTNERSHIP WORKING?"

The Panel will be asked to agree its findings from item 8 on this agenda which will then be used to inform the recommendations in a final report to be reviewed at the next Panel meeting.

Additional documents:

Minutes:

In a departure from the previous scrutiny review proceedings, the Chair proposed that responsibility for drafting the panel’s findings and recommendations arising from this scrutiny be delegated to the host authority, in consultation with himself, and that a draft report is then circulated to the panel for comment.  The draft report to then be formally reviewed and agreed at the panel’s next meeting. That proposal, having been seconded by Councillor Wright, was put to the vote and declared carried.

 

Further to the discussion that had taken place around CoPaCC (an organisation which compares Police and Crime Commissioners), it was also agreed that the thematic report’s findings on PCCs and Partnership be added to the panel’s work programme for future consideration.

36.

STRATEGIC ALLIANCE WITH DORSET pdf icon PDF 504 KB

The Panel will hear a presentation from the Police and Crime Commissioner in respect of opportunities for strategic collaboration between Devon and Cornwall Police and Dorset Police.  The Panel will also welcome Councillor John Adams, the Chair of the Dorset Police and Crime Panel, for this item.

Additional documents:

Minutes:

The Police and Crime Commissioner updated the panel on progress made to date with the proposals for a strategic alliance between Devon and Cornwall and Dorset Police Forces.  He reported that –

 

(a)

 

the requirement to provide a continued service, despite reduced funding, meant that combining resources would enable reinvestment to meet new and emerging threats;

 

(b)

 

a merger between Devon and Cornwall and Dorset was possible because they had similar policing styles and ethos and delivery would –

 

·         enable interoperability;

·         ensure resilience and the sustainability of neighbourhood policing/other services

 

(c)

 

a Senior Responsible Officer and team had been appointed to bring the proposal together and a rolling programme of business cases would be coming forward over the next 18 months;

 

(d)

 

there was a commitment from all four of the political leaders involved to try and make the alliance work

 

Following the presentation, a number of issues were raised by members and discussed, including –

 

·         concerns over the closure of Dorset’s prison and the impact on their ability to manage rehabilitation;

·         how a new strategically aligned Force would be managed.  Under a collaborative arrangement the two could work jointly together with separate Chief Constables and Police and Crime Commissioners.  Any formal merger arrangement would require a change in legislation.

 

The panel agreed that the -

 

(1)

 

update on the journey so far is noted;

 

(2)

 

panel keeps the matter under review and adds a further update to its work programme for later in 2015.

 

37.

POLICE AND CRIME COMMISSIONER'S PERFORMANCE REPORT pdf icon PDF 183 KB

The Panel will receive an update from the Police and Crime Commissioner in respect of performance against objectives in the Police and Crime Plan.

Additional documents:

Minutes:

The Police and Crime Commissioner submitted an update on the performance measures set out in the Police and Crime Plan 2014-17.  Highlights of the report included that -

 

(a)

 

the long term trend in victim-based crime (with the exception of hate crime) continued to go down;

 

(b)

 

total crime over the summer period had been significantly less compared to the previous year and questions as to why that was were still to be answered;

 

(c)

 

violence without injury remained a particular challenge and formed the focus of activity related to the Police and Crime Plan priority to reduce alcohol-related harm;

 

(d)

 

rape and sexual offences continued to climb steadily and, whilst this could be down to increased reporting, caution should be exercised and further investigation may be required.

 

Concern was raised by members around –

 

·         the format of the report which remained unchanged despite the panel’s request for figures as well as percentages to be included, as well as actuals and targets;

·         the level of the detail contained in the report being insufficient.

 

The Police and Crime Commissioner responded that the level of detail was publicly available in papers presented to the Performance and Accountability Board and if members wished he would include that detail and revise the format for future meetings of the Police and Crime Panel.

 

Agreed that the report is noted.

38.

POLICE AND CRIME COMMISSIONER'S UPDATE REPORT pdf icon PDF 219 KB

The Police and Crime Commissioner has provided the Panel with his regular report regarding the activities and decisions he has made to date and an update on preparations for Victim Services Commissioning and to include a staffing report (current and any new appointments including consultancy).

Additional documents:

Minutes:

The Police and Crime Commissioner submitted an update reporting on the activities of the office of the Police and Crime Commissioner and progress made in delivering the Police and Crime Plan since the last meeting in October 2014.  He commented on the report’s highlights as follows –

 

·         his findings into the review of the 101 service had now been published and an action plan established to deliver the required improvements;

·         a new pilot had been launched in Torquay addressing the issues of pre-loading.  Anyone appearing drunk would be breathalysed prior to entering a pub or club and refused entry if it was proven to be the case;

·         development of a new social media competition around the Drinkaware campaign for launch early in 2015;

·         savings would be achieved on office accommodation costs as a result of the move to Middlemoor;

·         with regard to Transforming Rehabilitation, the preferred bidder had now been announced (Working Links) who were also the preferred bidder for the other south west package areas;

·         a new S136 multi-agency protocol had been drafted in regard to Mental Health

·         commissioning arrangements for Victim Services would be changing from 1 April 2015;

·         a review of the Special Constabulary service would be undertaken as Specials moving into regular police officer positions was having an impact on achieving the target of 150,000 hours.

 

In addition, the Police and Crime Commissioner’s Treasurer reported a reduction in the police grant settlement of 5% which would impact upon their budget.  Further detail on this would be presented to the panel as part of its precept considerations in February 2015.

 

Agreed that the report is noted.

39.

REPORT FROM THE OFFICE OF THE POLICE AND CRIME COMMISSIONER IN RESPECT OF ANY NON-CRIMINAL COMPLAINTS ABOUT THE POLICE AND CRIME COMMISSIONER pdf icon PDF 83 KB

Members will consider the report and after due consideration, agree the resolutions by the Chief Executive Officer of the Police and Crime Commissioner.

Additional documents:

Minutes:

The panel noted that no complaints had been received during the period 2 October to 26 November 2014.

40.

FUTURE MEETING DATES

The following are the scheduled future meeting dates for the Panel –

 

·         6 February 2015 (Precept)

·         20 February 2015 (If Precept Veto’d)

·         10 April 2015 (Provisional)

Additional documents:

Minutes:

The agreed dates of future panel meetings were noted as follows –

 

·        6 February 2015 (Precept)

·        20 February 2015 (only required if Precept veto’d)

·        10 April 2015 (Provisional)